FAQ
Below is a list of frequently asked questions regarding Richemon. We understand that you may well have a few questions that you’d like answers to and so we’re here to assist you. As you will see from the following questions, these are identified as the Most Frequent Questions asked of our product offering. For anything you want to know, whether it may be about customization, shipping duration, or other concerns, you’re in the right place.
A Badge Button is a professionally made, custom designed accessory that can be used for fashion statement, promotion, or as a novelty item. It is built to be durable and comes with a fancy look and feel that sets it apart from others.
Our Pinback Button come in high-quality material in order to provide the durability and polished look. This is in a bid to ensure that each badge wears its colours, as well stamp imprint and texture for an extended period.
Please be advised that extreme caution should be used not to expose Badge Button to powerful chemicals and things that can rub against it. In order to clean the stone it should be wiped with a soft cloth that has been wetted with warm water. Keep is away from moisture to avoid rusting or damaging the silver pieces in anyway.
Yes, we offer customization options for our Pinback Button. Whether you want to add your own design, logo, or text, our team is here to help bring your vision to life. Please contact us for more details on customization options and pricing.
We are committed to sustainability. Our Pinback Button are made with recyclable materials, and we’re constantly looking for ways to reduce our environmental impact.
Ordering a Badge Button is easy! Visit our website, choose your desired design or customization options, and add the badge to your cart. Follow the checkout process to complete your order. If you need assistance, our customer service team is available to help.
Delivery times may vary depending on your location and the complexity of any customizations. Generally, orders are processed within 1 – 2 business days, with shipping times ranging from 3 to 5 days within the United States and from 10-20 business days for S=selected countries worldwide. You will receive a tracking number once your order has been shipped.
We strive to ensure that you are completely satisfied with your Badge Button. If you receive a damaged or defective product, please contact us within 5 days of receiving your order for a replacement or refund. For custom orders, please note that returns are not accepted unless the product is defective.
- Credit and Debit Cards: Visa, MasterCard, American Express
- PayPal
If you have any questions or need assistance, please reach out to our customer support team via [email protected]. We are here to help and will respond to your inquiries as promptly as possible.
For more information about our Pinback Button and other products, please visit our website. You can also sign up for our newsletter to stay updated on new designs, promotions, and company news.
If the answer to your question is not included here, please do not hesitate to contact [email protected], our helpful customer support. Don’t be shy to get in touch with us; remember we are always ready to help you.